{"id":1716,"date":"2024-01-31T13:02:45","date_gmt":"2024-01-31T13:02:45","guid":{"rendered":"https:\/\/www.trustvare.com\/blog\/?p=1716"},"modified":"2024-02-01T06:13:34","modified_gmt":"2024-02-01T06:13:34","slug":"fix-the-file-ost-is-not-an-offline-folder-file","status":"publish","type":"post","link":"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/","title":{"rendered":"Top 06 Ways To Fix &#8220;The File .ost is Not an Offline Folder File&#8221; Error"},"content":{"rendered":"<p>Summary: OST stands for Offline Storage Table. OST files are prone to corruption. These files can corrupt because a range of human errors or issues with Outlook. The article is providing solution on one the most common OST file problems.<\/p>\n<p>An OST file contains emails, notes, journals, to-do-lists, contacts, and various other properties. These files are prone to corruption.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/#Reasons_for_the_%E2%80%98OST_is_not_an_Outlook_Data_File_Error\" >Reasons for the \u2018OST is not an Outlook Data File\u2019 Error<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/#Solutions_to_Fix_the_%E2%80%9COST_is_Not_an_Offline_Folder_File%E2%80%9D_Error\" >Solutions to Fix the \u201cOST is Not an Offline Folder File\u201d Error<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/#Method_1_Updating_Windows_Restart_the_System\" >Method 1: Updating Windows &amp; Restart the System<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/#Method_2_Repairing_of_Outlook_Profile\" >Method 2: Repairing of Outlook Profile<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/#Method_3_Generating_a_New_Outlook_Profile\" >Method 3: Generating a New Outlook Profile<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/#Method_4_Disable_Cached_Exchange_Mode\" >Method 4: Disable Cached Exchange Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/#Method_5_Recreating_Outlook_OST_File\" >Method 5: Recreating Outlook OST File<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/#Method_6_Taking_Assistance_from_Microsoft_Support_and_Recovery_Team\" >Method 6: Taking Assistance from Microsoft Support and Recovery Team<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/#Final_Words\" >Final Words<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Reasons_for_the_%E2%80%98OST_is_not_an_Outlook_Data_File_Error\"><\/span>Reasons for the \u2018OST is not an Outlook Data File\u2019 Error<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Large OST file can be a reason.<\/li>\n<li>System corruption or virus\/malware intrusion<\/li>\n<li><a href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-issues-with-the-exchange-server\/\">Synchronization errors between Outlook and Exchange servers<\/a> because of poor internet connection<\/li>\n<li>Crash of the system<\/li>\n<li>Sudden shut down of Outlook or the system<\/li>\n<li>Force termination of Outlook<\/li>\n<li>Outlook profile has issues<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Solutions_to_Fix_the_%E2%80%9COST_is_Not_an_Offline_Folder_File%E2%80%9D_Error\"><\/span>Solutions to Fix the \u201cOST is Not an Offline Folder File\u201d Error<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<blockquote><p><em><strong>IMPORTANT NOTE:<\/strong>\u00a0Before you choose any solution to fix the issue, it is always good to back up your current OST file. For this, you can take help of an external tool like \u201cTrustVare OST Converter.\u201d This is two-in-one application because it fixes inaccessible OST files and at the same time, helps to back up OST in PST file format. \u00a0<\/em><\/p>\n<p style=\"text-align: center;\"><em><a class=\"maxbutton-1 maxbutton maxbutton-download-now\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.trustvare.com\/dl\/trustostdemo.exe\"><span class='mb-text'>Download Now<\/span><\/a> <a class=\"maxbutton-2 maxbutton maxbutton-buy-now\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.trustvare.com\/orders\/ost\/\"><span class='mb-text'>Buy Now<\/span><\/a>\u00a0<\/em><\/p>\n<\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"Method_1_Updating_Windows_Restart_the_System\"><\/span>Method 1: Updating Windows &amp; Restart the System<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Do you know that regular update of Windows is essential to let some programs function smoothly? If your Windows update is pending, before taking much time update it. For this:<\/p>\n<p>Go to \u2018<strong>Settings &gt; Windows Update<\/strong>\u2018 and check for the Windows updates.<\/p>\n<p>After that, install the pending updates and restart your laptop. This step can resolve the OST file issue.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_2_Repairing_of_Outlook_Profile\"><\/span>Method 2: Repairing of Outlook Profile<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Do you know that if you have corrupted Outlook profile, you can face the error? Go to Outlook settings and make some changes to <a href=\"https:\/\/www.trustvare.com\/blog\/fix-default-outlook-profile-ost-must-be-restarted-issues\/\">fix your Outlook profile<\/a>. Here are the steps you can follow-<\/p>\n<ul>\n<li>For Outlook 2010, 2013, 2016 or 2019, locate\u00a0<strong>File &gt;<\/strong>\u00a0<strong>Account Settings &gt; Account Settings<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1718 size-full\" src=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/reparing-outlook-profile-2.1.png\" alt=\"reparing-outlook-profile-2.1\" width=\"432\" height=\"417\" srcset=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/reparing-outlook-profile-2.1.png 432w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/reparing-outlook-profile-2.1-300x290.png 300w\" sizes=\"auto, (max-width: 432px) 100vw, 432px\" \/><\/p>\n<ul>\n<li>From multiple options, click on the Email tab and select your profile.<\/li>\n<li>After that, press the Repair button.<\/li>\n<li>Follow the prompts in the \u2018<strong>Repair Account<\/strong>\u2018 wizard.<\/li>\n<\/ul>\n<p>Click on the \u201cFinish\u201d button. After this, restart your Outlook to notice the profile has recovered yet. If it is not fixed, you can create a new Outlook profile to resolve the OST file issue.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_3_Generating_a_New_Outlook_Profile\"><\/span>Method 3: Generating a New Outlook Profile<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the current Outlook profile fails to repair, the next option is to create a new Outlook profile to fix the OST is not an Outlook data file error. Here are the easy steps to follow to generate a new Outlook profile.<\/p>\n<ul>\n<li>Turn off Outlook and navigate the\u00a0<strong>Control Panel <\/strong>in your system<\/li>\n<li>Locate the Mail icon and click on \u2018<strong>Mail.<\/strong>\u2018<\/li>\n<li>Click\u00a0<strong>Show Profiles <\/strong>in the Mail Setup window<strong>.<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1719 size-full\" src=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/generating-new-profile-3.1.png\" alt=\"generating-new-profile-3.1\" width=\"445\" height=\"283\" srcset=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/generating-new-profile-3.1.png 445w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/generating-new-profile-3.1-300x191.png 300w\" sizes=\"auto, (max-width: 445px) 100vw, 445px\" \/><\/p>\n<ul>\n<li>Click\u00a0<strong>\u2018Add\u2019\u00a0<\/strong>and then enter the new profile name. Click \u2018<strong>OK<\/strong>\u2018.<strong>\u00a0<\/strong><\/li>\n<li>In<strong>\u00a0<\/strong>the<strong>\u00a0\u2018Add Account\u2019\u00a0<\/strong>wizard, enter a name, email ID, and password. Click \u2018<strong>Next<\/strong>\u2018.<\/li>\n<li>Choose the new Profile from the options and enable\u00a0<strong>\u2018Always use this profile<\/strong>\u2018 or choose the \u2018<strong>Prompt for a profile to be used\u2019\u00a0<\/strong>option and then click \u2018<strong>OK.<\/strong>\u2018<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1720 size-full\" src=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/generating-new-outlook-profile-3.2.png\" alt=\"generating-new-outlook-profile-3.2\" width=\"344\" height=\"405\" srcset=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/generating-new-outlook-profile-3.2.png 344w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/generating-new-outlook-profile-3.2-255x300.png 255w\" sizes=\"auto, (max-width: 344px) 100vw, 344px\" \/><\/p>\n<ul>\n<li>Restart Outlook and choose the new Outlook profile.<\/li>\n<\/ul>\n<p>It is one of the ways to repair OST file error.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_4_Disable_Cached_Exchange_Mode\"><\/span>Method 4: Disable Cached Exchange Mode<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Disable the cached mode to fix the problem, but it doesn\u2019t let you use Outlook it disables in\u00a0<strong>Offline Mode<\/strong>. It can fix the issue, but it prevents you to use Outlook. Later, you can enable Cached Exchange Mode. Here are the steps to access Cached Exchange Mode:<\/p>\n<ul>\n<li>Locate<strong>\u00a0File, go to the Account Settings, then again Account Settings<\/strong>\u00a0and choose the Outlook profile.<\/li>\n<li>Press the\u00a0<strong>Change button<\/strong>\u00a0and uncheck the \u2018<strong>Use Cached Exchange Mode<\/strong>\u2018 checkbox and press \u2018<strong>Next.<\/strong>\u2018<\/li>\n<\/ul>\n<ul>\n<li>Press \u2018<strong>OK<\/strong>\u2018 and then \u2018<strong>Finish.<\/strong>\u2018<\/li>\n<li>Restart your Outlook to notice whether the problem has fixed<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Method_5_Recreating_Outlook_OST_File\"><\/span>Method 5: Recreating Outlook OST File<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Do you know you can recreate a new OST file by deleting or moving the existing inaccessible OST file? Here are the steps to follow to locate, move, and delete OST files.<\/p>\n<ul>\n<li>Go to the<strong>\u00a0File menu, then Account Settings and again Account Settings.<\/strong><\/li>\n<li>In the Account Settings, seect\u00a0<strong>Data Files<\/strong>\u00a0and the OST file of the target account<\/li>\n<li>After that, select the \u2018<strong>Open File Location<\/strong>\u2018 option and it will access the new\u00a0<strong>File Explorer<\/strong>\u00a0window where OST file is located.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1721 size-full\" src=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/recreating-outlook-profile-5.1.png\" alt=\"recreating-outlook-profile-5.1\" width=\"615\" height=\"503\" srcset=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/recreating-outlook-profile-5.1.png 615w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/recreating-outlook-profile-5.1-300x245.png 300w\" sizes=\"auto, (max-width: 615px) 100vw, 615px\" \/><\/p>\n<ul>\n<li>Switch off Outlook and right-click on the OST file to select \u2018<strong>Delete<\/strong>.\u2019<\/li>\n<\/ul>\n<p>Now, access MS Outlook to let Outlook automatically create an OST fie. In this way, you can fix the error.<\/p>\n<p><em>NOTE:\u00a0The following procedure works if your Exchange Server account is active. <\/em><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_6_Taking_Assistance_from_Microsoft_Support_and_Recovery_Team\"><\/span>Method 6: Taking Assistance from Microsoft Support and Recovery Team<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the problem doesn\u2019t fix, you can ask help from experts of Microsoft. The team will run a few tests on your system to identify reasons and solutions of the problem. Download the Microsoft Support and Recovery Assistant Setup and follow the given steps-<\/p>\n<ul>\n<li>Click \u2018<strong>Install<\/strong>\u2019 for installation of essential files and then install <strong>Microsoft Support and Recovery Assistant.<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1722 size-full\" src=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/6.1.png\" alt=\"6.1\" width=\"597\" height=\"360\" srcset=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/6.1.png 597w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/6.1-300x181.png 300w\" sizes=\"auto, (max-width: 597px) 100vw, 597px\" \/><\/p>\n<ul>\n<li>The tool will activate, press \u2018<strong>I agree<\/strong>.\u2019<\/li>\n<li>Select\u00a0<strong>Outlook<\/strong>\u00a0and then \u2018<strong>Next<\/strong>.\u2019<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1723 size-full\" src=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/6.2.png\" alt=\"6.2\" width=\"800\" height=\"600\" srcset=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/6.2.png 800w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/6.2-300x225.png 300w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/01\/6.2-768x576.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<ul>\n<li>Now, choose the\u00a0<strong>Outlook Won\u2019t Start<\/strong>\u00a0or\u00a0<strong>Other problems<\/strong>\u00a0and the \u2018<strong>Next<\/strong>.\u2019<\/li>\n<li>Now, press \u2018<strong>Yes<\/strong>\u2018 and \u2018<strong>Next.<\/strong>\u2018 Follow the instruction suggested by the Outlook team.<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"Final_Words\"><\/span>Final Words<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>The error \u201cOST is not an Offline Folder File\u201d is common to notice. You can deal with the issue with the help of a number of solutions. OST files are prone to corruption because of several human errors. OST conversion can be an ideal way to get rid of OST file issues.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary: OST stands for Offline Storage Table. OST files are prone to corruption. These files can corrupt because a range of human errors or issues with Outlook. The article is providing solution on one the most common OST file problems. An OST file contains emails, notes, journals, to-do-lists, contacts, and various other properties. These files &#8230; <a title=\"Top 06 Ways To Fix &#8220;The File .ost is Not an Offline Folder File&#8221; Error\" class=\"read-more\" href=\"https:\/\/www.trustvare.com\/blog\/fix-the-file-ost-is-not-an-offline-folder-file\/\" aria-label=\"More on Top 06 Ways To Fix &#8220;The File .ost is Not an Offline Folder File&#8221; Error\">Read more<\/a><\/p>\n","protected":false},"author":4,"featured_media":1725,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,47],"tags":[],"class_list":["post-1716","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-ost-converter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>06 Free Ways - Fix &quot;The File .ost is Not an Offline Folder File&quot; Error<\/title>\n<meta name=\"description\" content=\"Top 6 free solution to resolved the &quot;The File ost is Not an Offline Folder File&quot; Errors. 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