{"id":1778,"date":"2024-02-15T07:17:38","date_gmt":"2024-02-15T07:17:38","guid":{"rendered":"https:\/\/www.trustvare.com\/blog\/?p=1778"},"modified":"2024-02-15T07:19:27","modified_gmt":"2024-02-15T07:19:27","slug":"fix-synchronization-of-ost-files","status":"publish","type":"post","link":"https:\/\/www.trustvare.com\/blog\/fix-synchronization-of-ost-files\/","title":{"rendered":"Free Solutions to Fix &#8220;Synchronization of OST Files&#8221; Error"},"content":{"rendered":"<p><strong>Summary:\u00a0<\/strong>If you are a user of MS Outlook for Windows and operating OST files, you may have faced Synchronization of OST Files issue. The article discusses sync issues, reasons for Sync Issues, and ways to fix them, exceeding your mailbox quota.<\/p>\n<p>What do you know about the Sync Issues folder? It is a particular mail folder in Microsoft Outlook to store messages storing info on synchronization problem and error logs. Mailbox server, such as Microsoft Exchange, automatically sends the message to the folder to keep users informed about the problems of synchronizing emails or other mail items in Outlook to or from the mailbox server.<\/p>\n<p>These folders (Sync Issues) are invisible in Outlook. If you want to view the Sync Issues folder and its subfolders, click the three dots featuring at the bottom and select \u2018<strong>Folders<\/strong>\u2019 from the multiple options.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1781 size-full\" src=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-1.png\" alt=\"Synchronization of OST Files-1\" width=\"394\" height=\"269\" srcset=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-1.png 394w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-1-300x205.png 300w\" sizes=\"auto, (max-width: 394px) 100vw, 394px\" \/><\/p>\n<p>The Folders contain three sub-folders.<\/p>\n<ul>\n<li><strong>Local Failures &#8211; <\/strong>It&#8217;s to store data on mail items to send to the mailbox server from the local Outlook data file.<\/li>\n<\/ul>\n<ul>\n<li><strong>Conflicts &#8211; <\/strong>keeps multiple copies of conflicting mail items that can expand the mailbox size as Outlook syncs items several times.<\/li>\n<\/ul>\n<ul>\n<li><strong>Server Failures &#8211; <\/strong>It keeps mail items that Outlook could not synchronize with the mailbox server.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1782 size-full\" src=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-2.png\" alt=\"Synchronization of OST Files-2\" width=\"161\" height=\"348\" srcset=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-2.png 161w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-2-139x300.png 139w\" sizes=\"auto, (max-width: 161px) 100vw, 161px\" \/><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-of-ost-files\/#Reasons_for_Synchronization_of_OST_Files\" >Reasons for Synchronization of OST Files<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-of-ost-files\/#Ways_to_Fix_Sync_Issues_in_Outlook\" >Ways to Fix Sync Issues in Outlook<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-of-ost-files\/#Confirm_the_Server_Connection\" >Confirm the Server Connection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-of-ost-files\/#Repairing_of_OST_Files\" >Repairing of OST Files<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-of-ost-files\/#Setup_a_New_Outlook_Profile\" >Setup a New Outlook Profile<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-of-ost-files\/#Alteration_of_the_Root_Folder_Path\" >Alteration of the Root Folder Path<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-of-ost-files\/#Resync_of_Folders\" >Resync of Folders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-of-ost-files\/#Rebuild_OST_Files\" >Rebuild OST Files<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Reasons_for_Synchronization_of_OST_Files\"><\/span>Reasons for Synchronization of OST Files<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There could be several reasons. Here are some of the most probable reasons for this problem.<\/p>\n<ul>\n<li>If the file size is large or oversized.<\/li>\n<li>If you have incompatible or faulty Add-ins<\/li>\n<li>If there are network errors or firewall issues<\/li>\n<li>If you have a damaged Outlook profile<\/li>\n<li>If the system has software or hardware issues<\/li>\n<\/ul>\n<p><strong>Other reasons could be:<\/strong><\/p>\n<ul>\n<li>Deletion of mail items<\/li>\n<li>The <a href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-issues-with-the-exchange-server\/\">Exchange Server<\/a> is not bringing the requested changes to the item.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Ways_to_Fix_Sync_Issues_in_Outlook\"><\/span>Ways to Fix Sync Issues in Outlook<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The Sync Issues folder ignorance can increase the mailbox size and fill up the default Outlook mailbox quota. It can also cause send\/receive errors. It can generate new synchronization errors.<\/p>\n<p>Once there is no space in mailbox, the synchronization process between the Outlook client and mailbox server can lead to other problems. You may experience:<\/p>\n<ul>\n<li>Failure of sending and receiving emails<\/li>\n<li>Face mailbox outdate issue or mismatching of number of emails between Outlook Webmail (OWA) and Outlook.<\/li>\n<li>Develop code errors while syncing mail items in Outlook manually.<\/li>\n<\/ul>\n<p>Hence, it is critical to fix the Sync Issues.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Confirm_the_Server_Connection\"><\/span>Confirm the Server Connection<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Do you know the syncing process needs an active network? If you have unstable or poor network connection, synchronization becomes an issue. Firewall settings can cause the problem. In the same manner, if the mailbox server is slow, Outlook will not synchronize the mail items.<\/p>\n<p>You can fix the issue by reconnecting the network cable or WLAN. After that, verify the network connection and firewall settings. You can ask help from IT professional to confirm the smooth supply of network in the mail server.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Repairing_of_OST_Files\"><\/span>Repairing of OST Files<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You can use the in-built tool (SCANOST.exe) to repair OST files in Outlook 2003 and 2007. If you have upgraded versions like Outlook 2010, you can use the Inbox Repair tool (ScanPST.exe) to repair OST files. It can fix the Sync Issues in Outlook email client.<\/p>\n<p><strong>To run the In-Built Repairing Tool on Outlook 2003 or 2007<\/strong><\/p>\n<ul>\n<li>Run the ScanOST.exe. application<\/li>\n<li>Choose the profile name where you are facing issues and press the Connect tab.<\/li>\n<li>Choose the desirable option<\/li>\n<li>Click the\u00a0<strong>Repair Errors<\/strong>\u00a0checkbox.<\/li>\n<li>Click begin Scan for scanning and repairing of OST files.<\/li>\n<\/ul>\n<p><strong>To run the in-built repairing tool for Outlook 2010 and later versions<\/strong><\/p>\n<ul>\n<li>Start the ScanPST.exe tool<\/li>\n<li>After that, press the\u00a0<strong>Browse<\/strong>\u00a0tab and select the OST file of this profile.<\/li>\n<li>Click\u00a0<strong>Start<\/strong>.<\/li>\n<li>As the scan process is over, press the\u00a0<strong>Repair<\/strong> button.<\/li>\n<li>The tool will fix the issue if the problems are minor.<\/li>\n<\/ul>\n<blockquote><p><em>If the Sync Issues is related to the inconsistent OST file, the tool can fix it.<\/em><\/p>\n<p><em>If OST files are heavily corrupted, you can use a reliable repairing tool. TrustVare <a href=\"https:\/\/www.trustvare.com\/ost\/pst\/\">OST to PST Converter<\/a> is one of the most recommended applications to install and export OST data files to PST. The utility has capacity to repair OST files before conversion.<\/em><\/p><\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"Setup_a_New_Outlook_Profile\"><\/span>Setup a New Outlook Profile<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>By creating an email account on a new <a href=\"https:\/\/www.trustvare.com\/blog\/fix-default-outlook-profile-ost-must-be-restarted-issues\/\">Outlook profile<\/a>, you can replace the corrupt file. It can resolve the Outlook Sync Issues.<\/p>\n<p>For creating a new profile in Outlook:<\/p>\n<ul>\n<li>Access\u00a0<strong>Control Panel<\/strong> to locate and click on\u00a0<strong>Mail<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1783 size-full\" src=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-3.png\" alt=\"Synchronization of OST Files-3\" width=\"433\" height=\"279\" srcset=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-3.png 433w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-3-300x193.png 300w\" sizes=\"auto, (max-width: 433px) 100vw, 433px\" \/><\/p>\n<ul>\n<li>Now, press the\u00a0<strong>Show Profiles<\/strong>\u00a0 tab and then <strong>Add.<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-1784 aligncenter\" src=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-4-255x300.png\" alt=\"Synchronization of OST Files-4\" width=\"255\" height=\"300\" srcset=\"https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-4-255x300.png 255w, https:\/\/www.trustvare.com\/blog\/wp-content\/uploads\/2024\/02\/Synchronization-of-OST-Files-4.png 346w\" sizes=\"auto, (max-width: 255px) 100vw, 255px\" \/><\/p>\n<ul>\n<li>Provide the new profile name and press\u00a0<strong>OK.<\/strong><\/li>\n<li>Then, configure Exchange, IMAP, or Office 365 email account, after that <strong>Next\u00a0<\/strong>and then the<strong>\u00a0Finish<\/strong> tab.<\/li>\n<\/ul>\n<ul>\n<li>Choose the profile name and click on the radio button \u2018<strong>Always use this profile<\/strong>\u2019 and choose the new Outlook profile from the dropdown, press the OK to fix the problem.<\/li>\n<\/ul>\n<ul>\n<li>Outlook will restart.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Alteration_of_the_Root_Folder_Path\"><\/span>Alteration of the Root Folder Path<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>When <a href=\"https:\/\/www.trustvare.com\/blog\/fixed-errors-have-been-detected-in-the-ost-file\/\">Outlook is unable to detect<\/a> the default root folder path, the sync issue in Outlook can develop. The root folder path can be set manually. Here are the steps to follow:<\/p>\n<ul>\n<li>Browse Outlook, locate\u00a0<strong>File menu<\/strong><strong> and then<\/strong><strong> Account Settings. <\/strong><strong>After that, click twice the <\/strong><strong>\u00a0\u00a0Account Settings\u00a0<\/strong>on your email account.<\/li>\n<li>Press the\u00a0<strong>More Options\u2026\u00a0<\/strong>and then\u00a0<strong>Advanced<\/strong>.<\/li>\n<li>Now, check the root folder path is set in the Inbox. If it is still not, select\u00a0<strong>Inbox<\/strong>\u00a0and then the\u00a0<strong>Save <\/strong><strong>tab<\/strong>.<\/li>\n<li>Exit and restart Outlook.<\/li>\n<li>Now, click the\u00a0<strong>Send\/Receive<\/strong>\u00a0tab and next the\u00a0<strong>Update Folder<\/strong> tab<\/li>\n<li>The synchronization process will begin. \u00a0Finish the process.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Resync_of_Folders\"><\/span>Resync of Folders<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the issue is with a specific folder in Sync Issues, resync of the folder in Outlook is the best step:<\/p>\n<ul>\n<li>Right-click on the folder that has issues and then select<strong>\u00a0Properties<\/strong>.<\/li>\n<li>Press the\u00a0<strong>Clear Offline Items<\/strong>\u00a0tab and then<strong>\u00a0OK<\/strong>.<\/li>\n<li>Once the method clears offline items, you can press the\u00a0<strong>Update Folder<\/strong>\u00a0option under the\u00a0<strong>Send\/Receive<\/strong>\u00a0tab.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Rebuild_OST_Files\"><\/span>Rebuild OST Files<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the problem is associated with corrupted OST files, you can rebuild the OST file.<\/p>\n<ul>\n<li>In Outlook, locate<strong>\u00a0File, <\/strong><strong>then <\/strong><strong>Account Settings &gt; Account Settings<\/strong>\u00a0and press the\u00a0<strong>Data File<\/strong>\u00a0tab.<\/li>\n<li>Select the account and then press the \u2018<strong>Open file location\u2026.<\/strong><\/li>\n<li>\u00a0You can right-click on the email profile in Outlook and select\u00a0<strong>Open File Location<\/strong>\u00a0to access the folder holding OST files.<\/li>\n<li>Switch off Outlook and change the OST file location.<\/li>\n<li>Once, the backup is done, delete the old file.<\/li>\n<li>Open Outlook and recreate a new OST file.<\/li>\n<\/ul>\n<p><strong>Conclusion <\/strong><\/p>\n<p>Synchronization of OST Files folder problems are not new in Outlook. If you have the problem, you are not new. Find out the problems and then work on it. If this problem is associated with corrupted OST files, you can download a third-party application to fix the issue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary:\u00a0If you are a user of MS Outlook for Windows and operating OST files, you may have faced Synchronization of OST Files issue. The article discusses sync issues, reasons for Sync Issues, and ways to fix them, exceeding your mailbox quota. What do you know about the Sync Issues folder? It is a particular mail &#8230; <a title=\"Free Solutions to Fix &#8220;Synchronization of OST Files&#8221; Error\" class=\"read-more\" href=\"https:\/\/www.trustvare.com\/blog\/fix-synchronization-of-ost-files\/\" aria-label=\"More on Free Solutions to Fix &#8220;Synchronization of OST Files&#8221; Error\">Read more<\/a><\/p>\n","protected":false},"author":4,"featured_media":1790,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,47],"tags":[],"class_list":["post-1778","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-ost-converter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Free Ways to Fix &quot;Synchronization of OST Files&quot; Error<\/title>\n<meta name=\"description\" content=\"Learn this post to resolved Free Solutions &quot;Synchronization of OST Files&quot; 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